Everything for customer conversations
Six tools that share one customer view, built on the WhatsApp Business Platform.
- Available nowInboxReply to every customer from one shared inbox.
- Coming soonAutomationsWelcome, order and reminder flows that run on their own.
- Coming soonCampaignsSend to opted-in contacts and see the cost before you send.
- Coming soonAI agentAn assistant that answers from your own business facts.
- Available nowTemplatesWrite once, get Meta approval, reuse everywhere.
- Coming soonReportsDelivery, replies, response time and estimated Meta cost.
Keep using the WhatsApp Business app
With Coexistence, the number you already use in the WhatsApp Business app can also run in 24msg. Your team answers from the shared inbox, and you can still reply from your phone.